ANSWERS TO YOUR QUESTIONS

HOW TO USE MY FLOPPING FISH?

1. Simply unzip the cover at the base of the fish. Here you will find the power on/off switch and USB charging port. (put the catnip pouch in here - do not open bag)
2. Connect the USB charging cable and leave to charge for around 60 minutes. (a RED light will appear to indicate charging, and disappear once charge is complete)
3. Next slide the power switch to the ON position (towards the head of the fish).
4. Lastly tap the Flopping Fish on the side and this will activate the movement in the tail for a 20-30 seconds and then it will stop until it is tapped again.

Now it's time to play! Woooo! Sit back and enjoy the show!

MY CAT IS SCARED OF THE FLOPPING FISH?

It's important to keep in mind that all cats will react differently. Some cats may not be interested in the Flopping Fish right away. We suggest introducing the Flopping Fish without movement to begin with to get them familiar with their new toy before turning to full flop mode.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

We do our best to get your order processed and sent out within 2-3 days. Most of our orders will arrive in 6-12 business days, time varies depending on location. See Shipping Policy for more details.

DO YOU SHIP INTERNATIONALLY?

Yes will ship internationally. Unfortunately as this time we can not ship to the United Kingdom.

CAN I TRACK MY PACKAGE?

Yes of course! All orders will include tracking. The tracking number will be sent via email once the order is processed. Please note that tracking numbers can take up to 5 business days to become 'active'.